CONFLICT RESOLUTION

In the event of a dispute, the consumer can resort to an Alternative Consumer Dispute Resolution entity. Alternative Consumer Dispute Resolution entities are entities authorized to carry out mediation, conciliation and arbitration of consumer disputes in Portugal that are registered on the list of RAL entities provided for by Law No. 144/2015.

TRIAVE – Centro de  Arbitragem de  Conflitos de consumo do Ave, Tamega e Sousa
Rua Capitão Alfredo Guimarães, 1
4800-019 Guimarães

Contact: + 351 253 422 410 (National local phone call )
geral@triave.pt